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Enterprise-wide operations excellence

We help clients:
  • Develop capabilities required to achieve operational excellence across the value chain
  • Assess unique needs of the industry and their business model to design tailored improvement program
  • Get to the root of issues affecting performance, and identify and implement best practices
  • Achieve sustainable performance improvement through changes in operating model, culture, and capabilities
  • Drive large, complex operations excellence programs that span functions and are global in scope

Common client issues

  • Need for large-scale business transformation requiring a re-architecting of core processes, organization structure, and IT systems
  • Customer needs and profitability goals not met, and no understanding of root causes
  • Inability to internally source, prioritize, structure, and execute improvement opportunities
  • Incoherent performance measures and weak ability to align performance from top to bottom
  • Leadership, culture, and management system not conducive to continuous improvement

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What we do

  • Operations Performance Improvement Strategy
  • Quality & Reliability
  • Business Process Excellence
  • Productivity Improvement
  • Talent Management & Motivator Alignment

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What is different

  • Ability to “lean” operations while building new capabilities
  • Operations excellence embedded and sustained at global scale
  • Systems approach to driving transformation, including leadership and culture
  • Deep, industry-specific experience in driving large-scale change and getting results

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Client benefits

  • Clear target operating model and infrastructure to enable breakthrough performance
  • Rapid results—immediate transition from benefit identification to benefit realization
  • Initiatives and actions grounded in customer benefit
  • New capabilities and skills for leadership and staff—equipped for tomorrow’s challenges
  • Staff engagement and cultural change for enduring results
  • Robust measures and performance management that align major business processes, organizational units, and individual behaviors with corporate objectives

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Contact us

Serkan Tarmur

Serkan Tarmur

Advisory Services Leader, PwC Turkey

Tel: +90 212 376 5304

İsmail Karakış

İsmail Karakış

Consulting, Supply Chain Leader, PwC Turkey

Tel: +90 212 326 5365

Tolga Baloğlu

Tolga Baloğlu

Advisory Services Partner, PwC Turkey

Tel: +90 212 376 5365

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