PwC Turkey processes personal data related to potential and existing clients and persons related to them using customer relations management systems (CRM).
A PwC Turkey user processes this personal data and adds it to CRM. The personal data consists of name, surname, title, phone number and e-mail address. CRM also used to collect information of name of sender, name of recipient, event date and time from PwC users’ e-mails and name of organizer, name of participant, event date and time from calendars.
PwC Turkey processes related data for the purposes below:
1. Administration, management and development of businesses and services
PwC Turkey processes personal data to carry out its businesses and professional services and for the following purposes:
2. Providing information about PwC Turkey and its range of services
Unless the client explicitly states otherwise, PwC Turkey process client contact information it deems is related to PwC Turkey and its services, e.g., sector updates and predictions, other services related to events and invitations to events.
PwC member firms do not market and/or otherwise release personal data contained in the PwC CRM system to third parties for the purpose of allowing them to market their products and services without consent from individuals to do so.
The CRM service is provided by Salesforce and supported by Introhive application.The data processed by CRM system is hosted in Salesforce’s European data centres and Introhive data centres. The information in the CRM may be accessed by PwC Member Firms CRM for the purposes described above. For details of our member firm locations, please click here and for further herein details about the processors used by PwC Turkey (such as IT service providers) and locations of processing refer to this link herein .
The said personal data is processed in electronical environment automatically based on the Article 5 of Law on Protection Personal Data No.6698 which contains the provision that “ in case it is compulsory for the legitimate interest of data controller provided that it does not harm the fundamental rights and freedoms of the person concerned” and shared in existance of explicit consent of the person concerned.