Ethics Help Center

End-to-end Case Management with the PwC Ethics Help Center

Record ethical statements, manage your investigations and report results, all from a single platform! Ethics Help Center is a module of the PwC Digital Compliance Platform.

Why Ethics Help Center?

%42

Ethics hotlines are considered to be a leading tool for detecting breaches by 42%.*
Ethics Reporting Management

Ethics hotlines are required by the EU Whistleblowing Directive and ISO 37301.
$100 million

Almost half of the reported fraud cases resulting in losses of USD 100 million or more are caused by internal persons.**

*ACFE 2022 Report ** PwC 2020 Global Economic Crime and Fraud Survey

Receiving Ethical Cases

With our specialised team, we support you in receiving and documenting potential ethical cases at your company. Cases reported anonymously via the infrastructure provided by PwC are received and categorised by ethics and compliance experts. Also, cases that are reported by your employees true internal channels can be followed by your compliance experts on the same web-based platform.

*Depending on your preference, we can also conduct a preliminary review and categorization check of reports before they are submitted.

Managing Reported Ethical Cases

We categorize the cases received under the topics agreed with you, and submitted to your investigation teams for their review online via a web-based case management.

In this module, your company’s investigation team can manage cases reported via web, phone, email, and other channels, and can assign them to relevant team members. In addition to that, your investigation teams also have access to data and graphics that would support them in preparing management reports related to ethical cases.

In case you request support from PwC investigation specialists, you can request via the platform with a single click.

What does PwC Ethics Help Center offer?

Receipt of Reported Ethics Cases

Receipt and categorization of ethical cases reported via phone, email, and a web-based platform

Case Management

Management of the ethical cases by the investigation teams, entering the results of the investigation on a single system

Reporting and Analysis

User-friendly dashboards and analytics

Frequently Asked Questions

An ethics hotline is a reporting mechanism that enables employees, suppliers and other stakeholders to confidentially and securely raise concerns related to ethical misconduct, fraud, corruption or compliance matters.

An ethics reporting system enables organizations to receive, manage and respond to reports of ethical misconduct, suspected fraud, corruption and compliance-related concerns through a structured reporting and case management process.

The terms ethics hotline and ethics reporting system are often used interchangeably. Both enable individuals to report ethical concerns, suspected fraud and compliance-related issues through secure reporting channels.

Yes. The PwC Ethics Help Center enables individuals to submit reports anonymously, where permitted by applicable laws and organizational policies.

Employees, managers, suppliers, business partners and other stakeholders may raise concerns regarding ethical misconduct, fraud, corruption or compliance-related matters.

Reports submitted through the PwC Ethics Help Center are received, assessed, assigned to the relevant teams or investigators, and managed through a structured case management process until resolution. The entire process can be monitored and managed through a single platform.

Ethics hotlines support the early identification of ethical misconduct, fraud and compliance risks. Research consistently shows that reporting mechanisms remain among the most effective tools for detecting fraud.

ISO 37301 recognizes the importance of establishing reporting mechanisms that enable employees and stakeholders to safely raise compliance-related concerns as part of an effective compliance management system.

The EU Whistleblowing Directive promotes the establishment of secure reporting mechanisms that enable employees and other stakeholders to report misconduct and concerns in a confidential manner.

The PwC Ethics Help Center supports end-to-end ethics reporting and case management through phone and web-based reporting channels, anonymous reporting capabilities, workflow management, reporting and analytics, multilingual support and access to PwC’s compliance, investigations and forensic expertise when required.

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Contact us

Gökhan Yılmaz

Forensic Services Leader, PwC Türkiye

Tel: +90 212 376 5302