Why AI and robotics will define New Health

Will artificial intelligence and robotics in medicine replace the human clinician? Not yet, but healthcare is changing and these advanced technologies have the potential to make care better, faster and more accessible for all.

55%

of consumers are willing to replace human doctors with AI and robots
85%

- Willingness varies widely from 39% in the UK to 94% in Nigeria. 85% of the consumers in Turkey are ready to use robotics in healthcare
11.000

Over 11,000 people from 12 countries across Europe, the Middle East and Africa

The findings are explored in PwC’s report –What doctor? Why AI and robotics will define New Health – which is based on a commissioned survey of over 11,000 people from 12 countries across Europe, the Middle East and Africa. Across the region, more than half of respondents (55%) said they were willing to use advanced computer technology or robots with AI that can answer health questions, perform tests, make a diagnosis and recommend treatment.

Three main themes emerged from the findings:

People are increasingly willing to engage with AI and robots if it means better access to healthcare.
Speed and accuracy of diagnosis and treatment is a critical factor for this willingness.
Trust in the technology is vital for wider use and adoption; the ‘human touch’ remains a key component of the healthcare experience.