Business and Information Technologies Service Continuity Services

The business and service continuity perspective is important for an establishment to become resilient with regard to changing conditions The following are our services for improving your information technologies service continuity structure alignment with your business strategy and business models:

  • Evaluation, creation and improvement of business and service continuity and crisis management structures
  • Evaluation, design and improvement of business and service continuity and crisis management governance and organizational structure
  • Evaluation, creation and improvement of business and service continuity crisis management job and job descriptions
  • Evaluating, designing and improving business and service continuity and crisis management processes
  • Evaluation, design and improvement of the relationship between business and service continuity and crisis management processes with other corporate processes (human resources, corporate communication and compliance etc.)
  • Selecting, configuration and management support for business and service continuity process management tools
  • Carrying out business impact analysis
  • Identifying source needs and priorities for business and service continuity
  • Creating business and service continuity and crisis management strategy
  • Preparation of emergency, extraordinary incident and disaster scenarios
  • Planning business and service continuity
  • Preparing Business / Service Continuity Plans (BCP), Emergency / Extraordinary Incident / Disaster Recovery Plans (DRP), Test Plans and Return Plans
  • Evaluating and improving the maturity levels of primary / secondary data centre and disaster recovery centre (DRC)
  • Providing support for data centre and disaster recovery centre selection
  • Preparing a roadmap to improve operational resilience to reduce service interruptions
  • Designing the ISO22301 Business Continuity Management System (BCMS) in line with the relevant standard, preparation and implementation of the compliance roadmap
  • Providing external or co-sourcing support for internal audit within the scope of ISO22301 Business Continuity Management System (BCMS)

Contact us

Özkan Kıvanç

Özkan Kıvanç

Risk Assurance Services Partner, PwC Türkiye

Tel: +90 212 326 6648

Mehmet Zeki Önal

Mehmet Zeki Önal

Information Technologies Risk and Governance Services Leader, PwC Türkiye

Tel: +90 212 326 6773

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